When you register, play games, or make transactions on Jilicom, certain information reaches us. This page clearly explains how that information is used, who it may be shared with, and how it is kept secure.
All Data Is Protected
International Standards
Your Controls
Last Updated: Jan 2026
Six core principles behind Jilicom's privacy protection — at a glance.
All your personal data and financial transactions are protected with 256-bit SSL/TLS encryption — the same standard used by banks and government institutions.
Technical SecurityJilicom never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
Data SecurityYou can view, correct, or delete your personal data at any time. Upon account closure, you may request that all personal information be permanently removed.
User RightsWe clearly explain every cookie we use and why. You can turn off any non-essential cookies yourself.
Cookie PolicyJilicom follows international data protection standards (GDPR-aligned practices), ensuring your data remains protected regardless of which country it is transferred to.
StandardsIn the event of a data breach, Jilicom will notify affected users within 72 hours and take immediate protective measures.
Incident ResponseJilicom (jilicom.click) takes your privacy seriously. This Privacy Policy explains what information is collected and how it is handled when you visit our website, create an account, play games, or use any of our services.
This policy applies to all Jilicom services, mobile applications, and websites. By using our services, you agree to this Privacy Policy. If you do not agree with this policy, we recommend that you discontinue use of our services.
💡 This policy has been written in Bangla for your convenience. However, in the event of a legal dispute, the English version shall prevail.
Jilicom's Data Protection Officer oversees the implementation of this policy. For any questions, please reach out to privacy@jilicom.click.
Jilicom collects information in several ways. A detailed breakdown is provided below:
| Data Type | What's Included | How it is collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number, selfie | During registration & KYC process |
| Contact Information | Mobile number, email address | At Account Registration |
| Financial Information | Mobile wallet number, transaction history | On Deposits & Withdrawals |
| Gaming Activities | Game history, bet amounts, wins & losses | Recorded Automatically |
| Device Information | IP address, browser, and device model | Automatic on every connection |
| Communication Logs | Support chat records, email | In Support Operations |
⚠️ We never store your full card number, PIN, or OTP. All payment processing is handled directly through the mobile banking gateway.
Jilicom uses your information only for specific, legitimate purposes. Here is what we do:
📣 If you no longer wish to receive marketing emails or SMS, you can opt out at any time — just update your account settings or contact support.
Jilicom does not sell your data or share it unnecessarily. However, your information may be shared in the following limited circumstances:
⚠️ All third-party partners are contractually bound to uphold our privacy standards. They are not permitted to use your data for their own purposes.
Jilicom retains your data only for as long as necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While Account Is Active + 5 Years | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years After Account Closure | Anti-Money Laundering Laws |
| Game Logs | 3 Years | Dispute Resolution |
| Support Chat | 2 Years | Ensuring Quality of Service |
| Marketing Consent | Until Withdrawn | Marketing Activities |
After the defined retention period, data is securely deleted or anonymized so that no individual can be identified.
Jilicom uses cookies on its website. Cookies are small data files stored in your browser. Below is an overview of the cookies we use and why:
The toggle above is shown for demo purposes only. To manage your actual cookie preferences, please use your browser settings.
🍪 You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the website's functionality.
As a Jilicom user, you have the following rights:
✉️ To exercise these rights, email privacy@jilicom.click or reach us via live chat. We will respond within 30 days.
Jilicom uses industry-leading security measures to protect your data, with safeguards in place at both the technical and organizational level.
⚠️ No matter how strong our security is, stay vigilant on your end too. Use a strong password, never share your OTP with anyone, and report anything suspicious to support immediately.
Jilicom services are intended for adults aged 18 and above only. We do not knowingly collect or store any information from minors.
👨👩👧 If you believe a child in your family is using Jilicom, contact us immediately at support@jilicom.click.
As an international platform, Jilicom may store or process your data on servers located outside Bangladesh.
Wherever your data is held, we ensure:
Jilicom may update this Privacy Policy from time to time. For any significant changes:
If you do not agree to the updated policy, you have the right to close your account and withdraw your balance.
For any privacy-related questions, requests, or complaints, please reach out to us through the following channels:
📅 This Privacy Policy was last updated in January 2026. For previous versions, please contact our support team.
Jilicom never compromises on protecting your data. Enjoy Bangladesh's best online gaming experience in a safe and secure environment.